Name: Freshella Catering
Address: 7145 John W. Carpenter Fwy, Dallas, Texas, 75247, United States
Telephone: (214) 905-6060
Price range: $$

Question 1

Is there a minimum amount of time required to place an order?

Accepted Answer

Yes, we require at least 24 hours notice when placing an order. Some items in our menu require more time; please read item descriptions for further info. For last-minute availability, please call our office at (214) 905-6060.

Question 2

Is there a minimum price to place an order?

Accepted Answer

Yes, the minimum amount for deliveries is $75. However, there is no minimum for store pick-up.

Question 3

What are your delivery times?

Accepted Answer

Our regular delivery hours are Monday through Friday from 7:00 AM to 5:00 PM. Additional hours and weekends may be available; please call us at 214-905-6060 to check availability before placing an after-hours or weekend order.

Question 4

Where do we deliver to?

Accepted Answer

We deliver in most of the Dallas and Fort Worth areas. However, our minimum and/or delivery fees may increase for addresses that are further out.

Question 5

How is my food delivered?

Accepted Answer

We deliver your food using specialty heat-saving containers to ensure your food is hot and ready to serve family-style. We use our own staff for deliveries to ensure efficiency and accountability. We wanted to update all of our customers on our new individual packaging for catering. Due to the current COVID-19 crisis and in an effort to aid all of our health efforts to curtail the spread of the virus. We will no longer deliver any of our catering meals buffet-style. Instead, we will deliver your meals in individually pre-packaged containers. The U.S. FDA has stated that there is no evidence of food or food packaging being associated with the spread of COVID-19. This policy will remain effective until the all-clear signal is issued by local health authorities.

Question 6

When will my order arrive?

Accepted Answer

We try to deliver most orders 30 minutes prior to the event starting time. Larger and more elaborate events may require longer times for setting up.

Question 7

How can I track my order that is being delivered?

Accepted Answer

Please call (214) 905-6060 for questions about your delivery arrival time.

Question 8

Is in-store pick-up an option?

Accepted Answer

Yes, you can pick up your orders at our Dallas location. Our address is 7145 John W. Carpenter Fwy. Dallas, TX 75247.

Question 9

What do we deliver?

Accepted Answer

All items on this website store can be delivered.

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