Frequently Asked Questions

Do you have a minimum amount time required to place an order?

Yes, we require at least 24 notice when placing an order. Some items in our menu require more time, please read items description for further info.
For last last minute availability please call our office at (214) 905-6060

Is there a minimum amount to place an order?

Yes, minimum amount for deliveries  is $75. However there  is no minimum for store pick up.

What are your delivery times?

Our regular delivery hours are Monday through Friday 7:00 AM to 5:00 PM. Additional hours and weekends may be available, please call us at 214-905-6060 to check availability before placing an after hours or weekend order.

Where do we deliver to?

We deliver in most of Dallas and Fort Worth area. However our  minimum and/or delivery fees may increase for addresses that are further out.

How is my food delivered?

We deliver your food using specialty heat saving containers to ensure your food is hot and ready to serve family style. We use our own staff for deliveries, to ensure efficiency and accountability on our deliveries.

We wanted to update all of our customers on our new individual packaging for catering. Due to the current COVID-19 crisis. And in an effort to aid all of our health efforts to curtail the spread of the virus.
We will no longer deliver any of our catering meals buffet style.
Instead we will deliver your meals in individually pre-packaged containers. The U.S. FDA has stated that there is no evidence of food or food packaging being associated with the spread of COVID-19. This policy will remain effective until the all clear signal is issued by local health authorities.

When will my order arrive?

We try to deliver most orders 30 mins prior to the event starting time. Larger and more elaborate events may require longer times for setting up.

How can I track my order that is being delivered?

Please call (214) 905-6060 for questions about your delivery arrival time.

Is in store pick up an option?

Yes, you can pick up your orders at our Dallas location. Our address is 7145 John W. Carpenter Fwy. Dallas, TX 75247

What do we deliver?

All items on this website store can be delivered.

Our customers often ask us what the key is to creating healthy, mouthwatering meals. It’s really not that complicated. We use fresh and quality ingredients, every time. Our team of chefs is dedicated to combining high-quality, seasonal produce with innovative cooking practices. That’s our promise that sets Freshella Catering apart.
Phone: (214) 905-6060
Fax: (214) 905-0522
7145 John W.Carpenter Fwy
Dallas TX 75247
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